Effective Date: 06/27/25
Welcome to RxVialsPlus. These Terms and Conditions ("Terms") govern your access to and use of our website and the purchase of products from RxVialsPlus ("Company," "we," "our," or "us"). By accessing our website or placing an order, you agree to be bound by these Terms in full. If you do not agree with any of these Terms, you should not use our website or services.
1. Company Overview
RxVialsPlus is a distributor of sterile glass vials and pharmacy primary packaging products, serving pharmacies, healthcare providers, research labs, veterinarians and compounding professionals.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age and are legally able to enter into binding agreements. If you are making purchases on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
3. Product Use
All products sold by RxVialsPlus are intended for professional or commercial use only. You agree that you will only use our products for their intended purposes, and in compliance with applicable local, state, and federal regulations. We are not liable for misuse or mishandling of any product.
4. Orders and Payment
- All orders are subject to acceptance and availability.
- Prices are subject to change without notice.
- Payments must be made at the time of order unless otherwise agreed in writing.
- We accept major credit cards and other forms of electronic payment as indicated on our site.
- RxVialsPlus reserves the right to cancel or refuse any order at its sole discretion.
5. Shipping and Delivery
- We ship using trusted carriers including USPS, UPS, FedEx, and freight services for larger orders.
- Shipping fees and delivery times vary based on destination and order size.
- We are not responsible for delays or damages caused by the shipping provider.
- Risk of loss and title for products pass to you upon delivery to the carrier.
6. Returns and Refunds
Please refer to our Return Policy for detailed information. Generally:
- Sterile and pharmaceutical packaging products are non-returnable unless defective.
- Approved returns may be subject to a restocking fee.
7. Intellectual Property
All content on this site, including text, images, logos, product descriptions, and website design, is the property of RxVialsPlus or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, RxVialsPlus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues arising out of or in connection with your use of the site or purchase of our products.
9. Product Warranties
RxVialsPlus makes no express or implied warranties beyond those provided by the manufacturer. We do not guarantee product performance or suitability for any specific application unless explicitly stated.
10. Compliance with Laws
You agree to use our products and services in compliance with all applicable laws, regulations, and industry standards, including but not limited to FDA, USP, DEA, and state-level requirements for pharmaceutical packaging and compounding supplies.
11. Privacy
Our Privacy Policy governs how we collect, use, and share your personal information. By using our website, you consent to our data practices as outlined therein.
12. Arbitration and Governing Law
Any disputes arising from or related to these Terms or your use of RxVialsPlus shall be resolved through binding arbitration in Los Angeles County, California, under California law. Each party shall bear its own legal fees, and arbitration costs will be shared equally.
13. Modifications to Terms
RxVialsPlus reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with an updated effective date. Continued use of the site or services after changes constitutes acceptance of those changes.